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Subprocessors

The providers that handle merchant data for BYOM, and what each one does.

Last updated 2026-10-10

Providers

Google Cloud: hosting and database (London).

Cloudflare: network edge and file storage.

Hetzner: the AI assistant's runtime (Germany).

OpenRouter, OpenAI and xAI: AI model providers.

TypeSafe: checks on drafted content.

Nango: connections to the merchant's other tools.

Stripe: payments.

Resend: email.

WaveSpeed: image and video generation.

Sentry: error monitoring.

Tools you connect

Tools you choose to connect, such as Shopify, Klaviyo or your helpdesk, handle data on your instruction. They are not on this list.

Notice

We give notice before adding a subprocessor. To receive that notice, write to hello@byom.co.

Questions about any of this go straight to a person.

Contact us