# BYOM and Intercom: what Kina reads and writes | BYOM

URL: https://byom.co/integrations/intercom  
Markdown: https://byom.co/integrations/intercom.md  
Last updated: 2026-10-04

> Intercom conversations will join the same inbox, each beside the contact's history, once signing in through Intercom is built. Ask for it from Integrations.

## Kind

Support connection.

## What Kina reads

- Conversations
- Contact history in Intercom

## What BYOM writes, once you approve

- Approved replies, sent once

## How every write works

Every write is proposed as an Action, approved by a named person, carried out once and recorded.